TESTIMONIALS

Rob Bell has presented his impactful presentations to thousands of organizations and groups across the country. See what clients have said about Rob’s fun and engaging style:

“Rob, You were ON FIRE today…Of ALL the presentations today, YOU KNOCKED IT OUT OF THE PARK! You were sensational in telling your stories, you connected the dots well with the content and you truly made an impact today. Thank you for the work you do. I laughed and laughed and laughed.”

Jane Shannon, President and CEO, My Executive Solutions

“If you are looking for the BEST customer service speaker out there, you can do no better than Rob Bell.  We recently secured Rob for a series of 50 presentations for a successful retailer in the Midwest, and could not have been more pleased with his participation in their training seminars.  The Operations and Training personnel with whom we work have exceedingly high standards and expectations; and they conveyed they had never had a better speaker in their many years of implementing these annual workshops.  I recommend Rob to any organization looking to improve their team’s service and communication.  He has the very rare ability to impart serious subjects in a fun, humorous and entertaining way.  His purposeful message sticks with his listeners, and there’s not much more you could ask of a speaker.”

Nicole St. Pierre, Corporate Communications Director, Pro Sports MVP Entertainment & Promotions

“Dear Rob, Thank you so much for being the keynote speaker at our Opening Day In-service. You were sensational! The way you incorporated specific things about our district into your presentation made it even more effective. It was great to hear people laughing out loud when you showed us some of the ways NOT to react to situations. You are a humble man with a rare gift. Thank you for sharing it with us on Monday!”

Jane Evans, Superintendant, Burlington, IA School District

“Hi Rob: After being with you for 49 Seminars and having the honor of seeing, hearing, and absorbing you in action a WOW is sure in order.  I was very impressed.  Our Team Members surely went back to the stores with a positive base to draw from in the Selling Days to come.  Rob, I have a feeling our paths will cross again.”

Larry Menard, Executive Board Member, Menards

“Dear Rob, Incredible – You pulled it off! You had 270 staff members totally engaged, laughing and entertained during your presentations on ‘Total Loving Care’ and ‘Stress Management.” Your ability to motivate and connect with our staff, along with your sense of humor is a gift and a talent. We look forward to partnering with you again.”

Tim Moe, Administrator, Good Samaritan Society

“Dear Rob, You really did “WOW” the audience with your program on Total Loving Care! Everyone I talked to has commented on how much they enjoyed your presentation. I think one of the key factors was the way you integrated our mission and values into your presentation. It was clear that you had done your homework. I can say that I have never seen a speaker engage our staff the way you did. The fact that you had everyone on their feet applauding at the conclusion said it all. Getting folks enthusiastic enough for a “standing ovation” at the end of a long day speaks volumes.

Ruth Ryan, Employee Health and Wellness Coordinator, Hospice of Central Iowa

“Dear Rob: WOW! Thank you for the truly outstanding, inspirational, educational and down right entertaining presentation to the Iowa Farm Service Agency Manager’s Conference. Your program was power packed and professionally presented. I cannot tell you how much I appreciated the efforts you made in advance of our conference to customize and tailor your speech to fit the needs of our Agency and employees. Your efforts and attention to detail set you apart from other speakers we have used in the past. No doubt, you provide the total package! In the 29 years I have worked for the Agency you are the first presenter to receive a standing ovation. It takes a special kind of person to be able to bring 300 people to their feet and you are that person. Congratulations!”

Dennis Olson, Administrative Officer, USDA Iowa Farm Service Agency

Rob — Your presentation was spot-on with our initiatives to drive customer loyalty here at AnchorBank. You connected with our people, made it fun, memorable and relevant. In particular, I really valued the way you involved the audience. You weren’t talking at them, but with them. Clearly you were a hit — our Branch Managers asked for you to come back to speak to our Branch Supervisors and now our Lending Staff have heard so much about you that they want you to come and present to them.

Christopher H. Schell, 1st Vice President – Marketing, AnchorBank, fsb

“Rob Bell will entertain, educate, and enlighten your audience in a very memorable way.  He is an engaging story-teller, a real-world expert on customer service, and a welcomed addition to any agenda.  Make planning your next meeting simple – hire Rob Bell, sit back and enjoy.”

Richard Telthorst, President, Missouri Telecommunications Industry Association

“Rob, I hope your ears weren’t ringing so much that you couldn’t get any sleep! You were the talk of the conference and everyone was thrilled!! At lunch the next day we all decided that we needed a tape of your presentation as a wake up call each morning instead of an alarm clock. Thank you so much and I hope to see you again.”

Sue Dewane, Recruiting & Intern Coordinator, University of Wisconsin Madison

“Rob, You were fantastic. Thanks for a great presentation. You way over delivered and I am very appreciative of the effort. Please use me as a reference for any future inquiries.”

Rose Kleyweg Mitchell, Sr. Vice President Education & Governmental Affairs, Hy-Vee, Inc.

“Dear Rob, Thanks again for providing such wonderful customer service skills training sessions with our staff. Your presentation was energizing and the content was right on target with our performance standards for providing excellent customer service. You had everyone, from Retail Banking to Mortgage Lending to Loan and Deposit Operations saying, WOW!”

Anne E. Godare, SPHR, Training Director/Security Officer, First National Bank & Trust

“Rob – I have reflected all day on your talk last night and quoted from it several times! Thanks for your excellent and memorable presentation. When we sipped Merlot and discussed what we learned, one of the things that we all were so impressed with was the authentic-ness of your style. Though you’ve done this many times, it was fresh and not in the least canned. Kudos to your great skill and mastery.”

Kris Meyer, Motivational Storyteller, Storybridge Creations

“Dear Rob, Thank you so much for speaking at the Business & Industry Group’s Annual Meeting. People are still talking about you and your wonderful presentation. You have a great message, delivered in an entertaining style. We want you back so that more people can benefit from your words of wisdom.”

Martha Taylor, Executive Director, Mason City Business & Industry Group

“Rob Bell once again delivered an awesome Customer Service program to our staff. I have received lots of positive comments about the program. The staff appreciated how Rob was able to weave the content of Customer Service around his own experiences and used his delightful sense of humor to help understand our own behavior mistakes.”

Darlene Curoe, Human Resources Director, Stonehill Franciscan Nursing Home

“Thank you so much for your presentation to the WGA members at our annual Summer Retreat convention at Lambeau Field. Your early morning session ‘Power of Positive Leadership’ received excellent reviews. As an event planner, you were WONDERFUL to work with. I appreciate all your personal service. You made my job easy and I can’t thank you enough for that! I hope we work together again some day.”

Cheryl Lyle, Events Director, Wisconsin Grocers Association, Inc.

“…Rob Bell scored higher than anyone and anything on the agenda! We want him to come back next year.”

Jill Eck, Professional Development Coordinator, Western Wisconsin Technical College

“The Decorah community and the Hotel Winneshiek have not stopped talking about ROB BELL!!!!! Fabulous, funny, motivating, uplifting, connecting, etc. How can I express my gratitude for the positive impact Rob Bell had on us? Rob’s Make them say “Wow!”™ Customer Service Seminar was certainly the highlight of our summer!”

Nancy Nelson, Marketing Director, Hotel Winneshiek, Decorah, IA

“The staff and management of Eagle Ridge Resort & Spa were WOW’d during your recent presentations of the Power of Positive Leadership and Make ’em Say WOW. It was fun to have fun while we were learning. It was a pleasure to have the opportunity to work with you with this series of training and we hope to work with you in the future.”

Dianne Phillips, Director Human Resources, Eagle Ridge Resort & Spa

“You are one of the best speakers I have ever heard. When you are speaking, no one has to look at their watch. I know that I got a lot out of the seminar. Thank you so much.”

Sharon Hopfensperger, Food Service, St. Elizabeth Hospital

“Thank you so much for the enthusiasm you brought to our staff. I have heard nothing but extremely positive comments since yesterday. One staff member stated ‘If all of our seminars were like that, I would be at every single one!’ Thank you.”

Jennifer Thoe, Chief Nursing Officer, Mercy Medical Center

“From the first meeting to the 29th meeting, and after speaking to over 2,500 employees, you were rated as the most preferred customer service speaker Coborn’s has hired.”

Denise Kerr, Training Manager, Coborns, Inc.

“I just wanted to thank you for the great job you did regarding your customer service seminar. I would sincerely recommend this seminar to any company that wants to improve their customer service, and not to mention their relationship between employees and management.”

Jerry F. Mountin, President, Mountin’s Markets, Inc.

“Thank you for speaking at WWTC’s Power of Positive Leadership Seminar. Your message was very powerful with so much humor and sincerity. You certainly have a profound effect on people! Congrats on an outstanding job!!!”

Peggy Langreck, Development Coordinator, Western Wisconsin Technical College

“Rob, I wanted to thank you again for ‘WOWING’ our team this week. I have had so many compliments on your message, energy and the fun you built in. You accomplished everything and more that I had hoped for.”

Tim Fink, Director of Deli & Food Service Merchandising, Price Chopper Supermarkets

“Rob – Thank you! I have had very positive feedback from the staff – awesome…great speaker…best speaker I’ve heard…just what we needed. Again, many thanks!.”

Beth Bartels, Supervisor of Nutrition Services, Affinity Health Systems

“Dear Rob, Thank you from all of us at Nash Finch Company for the exceptional Customer Service and Leadership Seminar! Your fun, upbeat and positive messages are still being quoted today throughout the group! Your seminar received the most praise of any activity on the post seminar review. With your help, our team accomplished our ambitious agenda with results that will positively impact our organization all year.

Robert Leuth, Director of Bakery/Deli, Nash Finch Company